January 31, 2017 by Staff Reporter
Airtel Africa, a leading telecommunications company with operations in 15 countries has quashed reports hovering in the social indicating that the company is exiting Malawi and other African countries.
On Monday, the social media especially facebook was flooded with reports that the giant mobile services will be leaving 14 nations in Africa in 2017 due to ‘poor business conditions’.
‘’The telecom operator is faced with poor performance across those markets. Two years ago, when Airtel began talks to sell off its operations in Burkina Faso, Chad, Congo Brazzaville and Sierra Leone to Orange, the company had stated that it wouldn’t be exiting Africa.’’ Nigeria’s Business Today website reported.
But Airtel has trashed the reports in a statement, saying the reports are untrue,“Airtel Africa’s recent third quarter results were strong. The underlying Africa revenues for the quarter, accelerated by 6 percent, the highest over the last nine quarters.
“The organisation’s efforts to improve the quality of customer acquisitions have resulted in a reduction in customer churn to 4.9 percent from 6 percent,” reads the statement signed by Airtel Africa Raghunath Mandava, Managing Director and Chief Executive Officer.
Mandava added that the company remains committed to competing in various markets and providing more choice to customers through further investments to ensure consistent delivery of quality and value for money services to our customers.
Source: Face of Malawi